Decisions on evidence. Execution everywhere.
Most estates refresh on the calendar, replacing healthy devices while employees struggle on failing ones. VX-One's intelligent device lifecycle puts telemetry behind every refresh, redeployment and end-of-life decision AND a global delivery engine behind every execution: a new hire's first morning, a leaver's last day, a team landing in a country you've never shipped to. The right device, to the right person, at the right time, in 190+ countries.
Lead with intelligence, or start with execution
A typical estate runs IDLS Manage where evidence adds most value, MDLS Standard on lower-touch devices, and Subscribe on net-new joiners, one contract, one governance rhythm.
Seven stages, every geography, one standard
Whichever service you choose, the lifecycle is owned end to end
Source · Configure · Deploy · Support · Refresh · Recover · Recycle through VX-One's global field network as prime contractor and single point of escalation.
Specific outcomes. By the people who need them.
Sustainability Leaders (CSO / Head of ESG)
Longer device life. Lower waste.
Condition-based refresh replaces arbitrary replacement cycles, extending device life and cutting waste, with reporting that satisfies ESG requirements without extra work.
Finance Leaders (CFO)
Lower cost per device. Full spend visibility.
Condition-based refresh replaces guesswork with evidence, cutting unnecessary replacement spend and giving finance real-time visibility into device costs across the estate.
IT Leaders (CIO / CTO)
One partner. Zero added complexity.
VX-One brings DEX and lifecycle management under one operating model, replacing fragmented vendors and manual reporting with a single source of truth for your estate.
FAQs
Still have questions?
Choose IDLS if you want lifecycle decisions driven by how devices actually perform and how employees experience them, with continuous compliance visibility. Choose MDLS if you want the full lifecycle executed to a defined standard with decisions following your agreed policy. The engine is identical and SKUs mix across the estate.
Calendar-based refresh and point-in-time audits. Fixed cycles over-replace healthy devices and under-replace failing ones; periodic audits leave posture unknown between snapshots. IDLS replaces both with continuous telemetry, evidence-based recommendations and always-on compliance visibility.
Delivery spans more than 190 countries through VX-One’s global field network, with VX-One as prime contractor and single accountable party. One contract, one catalogue, one point of escalation, and the up-spec-never-down-spec standard everywhere.
It’s half of one loop. The agent IDLS deploys is the same one behind the VX-One DEX services so adding experience operations needs nothing new on the endpoint, and the two feed each other. Each service is valuable alone; together the value compounds. That’s the DWOA model.
Start by turning on the lights.
Whether you're reducing cost, improving operations, or driving strategic transformation. It starts with visibility.
